Shipping & Delivery
At Home Nest, we ensure your wall art, hand-printed pieces, aroma diffusers, and ambient lighting are delivered safely and efficiently — no matter where you are.
· Shipping Origin: All orders are shipped from our warehouse in China.
· Local Delivery: After customs clearance, your order will be delivered by local logistics providers such as USPS (US), Royal Mail (UK), and others based on your region.
· Customs & Duties: We pre-collect all applicable duties, taxes, and fees at checkout — so you won’t be charged anything extra upon delivery.
💸 Shipping Fees
| Destination | Shipping Fee |
|---|---|
| US, UK, CA, DE, FR, AU | $10 USD |
| AT, CH, BE, NOR, NL, Other EU Contry | $12 USD |
| Free Shipping | Orders over $120 USD |
⏱ Estimated Delivery Times
All delivery times are in business days, starting after your order is shipped:
| Region | Estimated Delivery |
|---|---|
| US & UK | 3–8 business days |
| CA, DE, FR, AU, NL | 3–10 business days |
| CH, NOR, other EU countries | 3–15 business days |
⏳ Please note: Times may vary slightly due to customs processing or local delays.
🛠 Processing Time
We take great care in preparing each item to ensure quality and craftsmanship. Processing times vary by product type:
· Wall Art Prints: 1–5 business days
· 100% Hand-Printed Wall Art: Approx. 7 business days (made to order)
· Aroma Diffusers & Lighting: 1–5 business days
If any issues arise with your shipping details, we’ll contact you within 24 hours of your order.
📌 Additional Notes
· Delivery occurs Monday to Friday.
· Please ensure your shipping address is accessible and secure.
· Keep your phone on — couriers may contact you.
· Packages may be delivered without requiring a signature.
⚠️ Responsibility Overview
| Scenario | Responsibility |
|---|---|
| Incorrect or undeliverable shipping info | Buyer |
| Customs issues (though pre-paid) | Home Nest Art |
| Delivery delay or address changes by buyer | Buyer |
| Order cancellation or return for personal reasons | Buyer |
🛡 Shipping Insurance & Refunds
Before shipment: Full refund to original payment method.
After shipment: Refund eligibility will vary depending on the situation.
💳 Payment Options
We accept: PayPal, Visa, Mastercard, American Express, Discover
All payments are securely processed via PayPal.
❓ Need Help?
For questions or concerns, don’t hesitate to contact: contact@homenestart.com
Your satisfaction means everything to us!