Shipping Policy

Where We Ship From Home Nest Art products are shipped directly from our own warehouse in China. We hold and fulfill our own inventory — every order is packed and dispatched by our team, not by a third party.

Order Processing Time All orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). You'll receive a confirmation email with tracking once your order ships. During high-volume periods (e.g., Black Friday or product launches), processing may take slightly longer.

Delivery Times & Rates (United States) We use an expedited shipping line for fast international delivery.

• Standard Shipping (6–9 business days): $7.99
• Free Shipping (6–9 business days): Complimentary on all orders of $100.00 and above.

Delivery times are estimates measured from the date of dispatch, not the date the order is placed. Total time from order to doorstep is typically around 7–11 business days.

Duties, Taxes & Customs (DDP) We ship using Delivered Duty Paid (DDP) terms. We pre-pay all applicable customs duties and import taxes on your behalf — the price you see at checkout is the final price, with no additional fees on delivery.

Order Tracking Once shipped, you'll receive an email with a tracking number. Please allow up to 48 hours for tracking to become active.

Damaged, Lost & Stolen Packages If your package arrives damaged, or tracking does not show "Delivered," contact us at contact@homenestart.com and we'll resolve it. Home Nest Art is not liable for packages marked "Delivered" by the carrier but reported missing; in that case, please check with neighbors, contact the carrier (e.g., USPS) to file a claim, and report theft to local police if needed.

Contact Questions? Email contact@homenestart.com — we reply within 24 hours.